Freedom of information

What is the right to know?

The Freedom of Information Act 2000 (FOIA) gives people a general right of access to information held by or on behalf of public authorities, promoting a culture of openness and accountability across the public sector.

What sort of information can I request?

You can request any information that Islington CCG holds, that does not fall under an exemption (see below).

If you ask for information about yourself, this will be covered by the Data Protection Act.

How do I make a request for information?

Your request must be in writing and can be either posted or emailed.


Contact: NHS Islington Clinical Commissioning Group, 2nd Floor, Laycock Professional Development Centre (PDC), Laycock Street, London N1 1TH


Telephone: 020 3688 2900 (switchboard)

Can my request be refused?

Our commitment to publish information excludes any information which can legitimately be withheld under the exemptions set out in the NHS Openness Code or the Freedom of Information Act. Where individual classes of information are subject to exemptions, the main reasons are, for example, the protection of commercial interests and personal information under the Data Protection Act 1998.

What information do we publish?

The CCG has a publication scheme which sets makes the following classes of information routinely available:

  • who we are and what we do,
  • what we spend and how we spend it,
  • what are priorities are and how we are doing,
  • how we make decisions,
  • our policies and procedures,
  • lists and registers, and
  • the services we offer.
  • a log of Freedom of Information requests and disclosures
  • a summary of information we do not have

Do I need to pay costs?

The response to most requests will be free, but you might be asked to pay a fee for photocopies or postage. The charges will vary according to how the information is made available and the format. We will let you know the cost and charges that will have to be paid and give you the option of varying your request if you wish. In addition some large requests will take a lot of time or cost a lot of money to comply with and for anything that would take more than 18 hours or cost more than £450 we will also charge for staff time at a rate of £25 per hour. Again, we will give you the option of varying your request if you wish.

Are there any restrictions on what I can do with the information?

The CCG will provide information in a usable format and you are welcome to re-use it in line with the open government licence for your own research and for news reporting. However any further use will require our permission as the copyright holder of the information we disclose. You may not use it in a manner that implies an endorsement by Islington CCG or the wider health and social care system it is part of. If you do re-use the information we would be grateful if you would acknowledge the CCG as the source.

We also require that any personal details such as email addresses that are given out are not used for direct marketing purposes or passed on to others for direct marketing purposes.

What about patient records?

There is a separate procedure and policy for accessing personal health records, whereby an individual can request either to see their record or to request a copy of their notes. If you want to access your GP medical records, you will need to contact your GP surgery and arrange with them to either view your records or to request a copy of the records.

How quickly will I get the information?

You will receive the information you requested, or an explanation of why we are unable to provide it within 20 working days of receipt. If we need more time, we will contact you and tell you when you can expect the information.

Contact details

Freedom of Information team 

Islington CCG

2nd Floor Laycock Professional Development Centre (PDC)
Laycock Street,
N1 1TH



020 3688 2900 (switchboard)

NHS Choices Choose Well Change 4 Life