One of the ways we ensure patients are able to input directly into how we make decisions around our commissioning is by appointing patient representatives to sit on some of our key decision-making committees. We deliver special training for them to make sure they are comfortable with and clear about the responsibilities of this role, as well as have the confidence to contribute at meetings. We currently have patient representatives on all our committees and boards.

Supporting CCG staff to be ‘engaged commissioners’

To ensure our staff carry out effective engagement and are committed to embedding engagement within their work, we have developed training sessions for our staff.

The aims of these sessions are to:

  • increase understanding of community engagement and empowerment to conduct engagement as part of their role
  • explore community engagement in the context of Clinical Commissioning Groups and service improvement
  • identify opportunities for the CCG to conduct more meaningful and creative community engagement
  • outline the statutory requirements and processes of a formal consultation