Co-designing a new programme of care in Islington

Over the last four years, Islington Clinical Commissioning Group (CCG) has worked with local community organisations to deliver the Community Research and Support Programme in Islington. The aim of this programme is to act on our commitment to engage with different communities in Islington, in particular those that face barriers to accessing statutory services and support. The CCG want to understand people’s experiences, and gather their views on what impacts their health and wellbeing so that we can feed these views into our service design, commissioning programmes and strategic planning.

Some of the feedback the CCG has received from the Community Research and Support Programme has been about the self-care and self-management programmes currently offered to people living with long-term conditions in Islington. The feedback has told us that these are good programmes that work well for many individuals. However, it has also told us that sometimes the lack of flexibility in the programmes and activities can mean that those who experience the most barriers to accessing support and services feel unable to take part.

Islington CCG want to improve the health and wellbeing of all Islington residents and patients. Based on the feedback we have received, we want to widen our self-care offer in Islington and increase the number of people living with long-term conditions who can participate in these activities.

 We want to:

  • Understand the barriers to accessing the support currently available
  • Work with patients to find solutions as to how we overcome these barriers.

The CCG have commissioned Positively UK, working in partnership with Living Well, to work with people living with long-term conditions to co-design a more flexible programme of self-management and care in Islington.

To do this the following approaches to co-design will be used with both service users and professionals/tutors:

  • Online Surveys
  • One-to-one Interviews
  • Focus Groups

Findings and recommendations will be shared in a full report at the end of March 2020. However, in the meantime, this document summarises current progress, shares data collected, presents interim findings and outlines next steps.