Community Research and Support Programme
Islington CCG is committed to hearing and acting upon the voice of the local community and to ensuring that there is equitable access for all of our diverse Islington population. We recognise that certain communities face specific barriers to accessing traditional health services and will often seek support through their local community first.
Over the last three years we have delivered the Community Research and Support Programme with local community organisations. The aim of this programme is to act on the CCG’s commitment to engage with different communities in Islington, in particular those that face barriers to accessing statutory services. We want to understand people’s experiences of services, and gather their views on what impacts their health and wellbeing so that we can feed these views into our service design, commissioning programmes and strategic planning. As part of this programme we also aim to enable local community organisations to better support and signpost their clients to ensure they get the right support and help that they need, when they need it.
Islington CCG recognises that a crucial part of reaching our diverse communities are through the relationships that have been built with the community and voluntary sector.
This work has meant we have been able to:
- Capture the views of our community
- Share information on accessing services with some of the groups who experience the most barriers to access
- Identify vulnerable members of the Islington community (who we would not otherwise have been able to reach) who have more complex needs and require additional support to access health services
- Support community organisations to become more informed on NHS and other support services available, and to be able to more effectively signpost those who need them. They have also been able to offer more intensive support to those in their communities that need it.
This programme has now been running for three years and will continue to run for 2018/19 as we work to maintain and strengthen these relationships. The reports from the last 3 years of the project and the CCG’s response show our work and findings.
For the 2018/19 Programme we commissioned 3 projects.
- The Peel worked with the Somalian community in Islington, asking questions around barriers they experience to accessing mental health support and services, and the stigma they experience. You can read their report here.
- Help on Your Doorstep and Claremont worked in partnership, and asked questions on Social Isolation, and Navigation and Social Prescribing.
- Healthwatch Islington will be leading the Diverse Communities project and asked questions on Social Isolation, and Navigation and Social Prescribing. You can read their report here.
2017/2018 - Project Reports and CCG Response
2016/2017 - Project Reports and CCG Response
2015/2016 - Project Reports and CCG Response
For more information about any of these projects please contact firstname.lastname@example.org