Shaping services
Listening to and acting on the feedback of our local community is a key part of how we commission, develop and design local services. This approach runs through all of our commissioning decisions and is a part of every member of staff’s role. On this page you will find our engagement library (below) as well as examples of how we strive to involve patients in the design of our services and programmes (for example in our Choice and Control project).
Engagement library
Our library of reports and responses highlights the engagement work we have carried out, and how the recommendations from this work have been taken forward.
The library is a useful and live tool (it is updated regularly to include new reports) for local residents, our partners and staff. It outlines the range of issues that our local communities are concerned about and interested in and how the CCG is working to respond to these.
If you have any questions about any of the reports or topics covered within the library or would like to be involved in future projects please email us at islccg.comms@nhs.net
2019
Research and Support Programme
- Help on Your Doorstep and Claremont worked in partnership, and asked questions on Social Isolation, and Navigation and Social Prescribing. You can read Claremont's report here.
- Healthwatch Islington led the Diverse Communities project and asked questions on Social Isolation, and Navigation and Social Prescribing. You can read their report here.
- The Peel asked questions around barriers this community experience in accessing mental health support and services, and the stigma they experience. You can read their report here.
2018
- Healthwatch report on Personal Health Budgets
- CAMHS Social, Emotional and Mental Health Service Redesign Consultation Report
- More information on personal budgets
Research and Support Programme
- Diverse Communities: Health Voice 2018
- Help on Your Doorstep Research 2018
- Holloway Neighbourhood Research 2018
- CCG Live Response to Recommendations- Research and Support Programme 2018
2017
Research and Support Programme
Wellbeing partnership reports 2017:
- Integration and long-term conditions
- Learning disability
- Older people engagement
- Prevention
- Primary care
2016
Research and Support Programme
- Diverse communities health voice 2016
- Community and equalities research project - CCG response
- Centre 404 - health research project
- Access to primary care and social care for the Latin American over 50s
- Manor Gardens Centre engagement research
Other projects
- Extending GP access in Islington
- GP services for residential care
- Ophthalmology
- Ophthalmology services report - CCG response
2015
2014
- Report on long-term conditions surveys
- Healthwatch - long-term conditions report
- Refugee forum event report
2013